Privacy Policy

Last updated: February 16, 2026

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service, and informs you about your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation: Words with initial capital letters have defined meanings under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or plural.

Definitions: For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the stock, equity interests, or other securities with voting rights for the election of directors or other management authority.

Company (referred to as "the Company," "We," "Us," or "Our" in this Privacy Policy) refers to Trejo Home Remodeling.

Cookies are small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history on that website, among other uses.

Country refers to: South Carolina, United States.

Device means any device that can access the Service, such as a computer, mobile phone, or tablet.

Personal Data (or "Personal Information") is any information relating to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a specific term is used by law.

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform Service-related services, or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, whether generated by the use of the Service or by the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Trejo Home Remodeling, accessible from https://www.trejohomeremodeling.us

You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address

First and last name

Phone number

Usage Data Usage Data is automatically collected when you use the Service. Usage Data may include information such as your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, your mobile device's IP address, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

Tracking Technologies and Cookies: We use cookies and similar tracking technologies to track activity on our Service and store certain information. The tracking technologies we use include beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also called clear GIFs, pixel tags, and single-pixel GIFs) that allow the Company, for example, to count users who have visited those pages or opened an email and for other website-related statistics (for example, recording the popularity of a particular section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" cookies. Persistent cookies remain on your computer or mobile device when you log off, while session cookies are deleted as soon as you close your web browser.

Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with your consent. You can withdraw or change your consent at any time using our cookie preferences tool (if available) or through your browser/device settings. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

We use both session and persistent cookies for the purposes detailed below:

Necessary/Essential Cookies Type: Session Cookies Managed by: Us Purpose: These cookies are essential to provide you with the services available through the Website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide you with those services.

Cookie Policy / Notice Acceptance Cookies Type: Persistent Cookies Managed by: Us Purpose: These cookies identify whether users have accepted the use of cookies on the Website.

Functionality Cookies Type: Persistent Cookies Managed by: Us Purpose: These cookies allow us to remember the choices you make when using the Website, such as remembering your login details or your language preference. The purpose of these cookies is to provide you with a more personalized experience and prevent you from having to re-enter your preferences each time you use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring the use of our Service.

To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide may grant you access to different features of the Service available to you as a registered user.

For contract execution: the development, fulfillment, and execution of the purchase agreement for the products, items, or services you have acquired, or any other contract with us through the Service.

To contact you: To contact you by email, phone calls, SMS, or other equivalent forms of electronic communication, such as push notifications from a mobile application, regarding updates or informational communications related to the features, products, or services you have contracted, including security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.

To manage your requests: To address and manage your requests to us.

For business transfers: We may use your information to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which Personal Data we hold about users of our Service is among the transferred assets.

For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service and to contact you.

For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business by another company.

With Affiliates: We may share your information with our affiliates, in which case we will require them to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.

With other users: If our Service offers public areas, when you share personal information or otherwise interact with other users in public areas, that information may be viewed by all users and may be publicly distributed.

With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of your Personal Data: The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Where possible, we apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods ("up to"), and we may delete or anonymize data earlier when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data depending on the purpose of processing and legal obligations:

Account Information

User accounts: retained for the duration of your account relationship plus up to 24 months after account closure to handle any post-termination issues or resolve disputes.

Customer Support Data

Support tickets and correspondence: retained for up to 24 months from the ticket closure date to resolve follow-up inquiries, track service quality, and defend against potential legal claims.

Chat transcripts: retained for up to 24 months for quality assurance and staff training purposes.

Usage Data

Website analytics data (cookies, IP addresses, device identifiers): retained for up to 24 months from the date of collection, allowing us to analyze trends while respecting privacy principles.

Server logs (IP addresses, access times): retained for up to 24 months for security monitoring and troubleshooting purposes.

Usage Data is retained in accordance with the retention periods described above and may be retained for longer periods only when necessary for security, fraud prevention, or legal compliance.

We may retain Personal Data beyond the periods indicated above for various reasons:

Legal obligation: We are required by law to retain specific data (e.g., financial records for tax authorities).

Legal claims: The data is necessary to establish, exercise, or defend legal claims.

Your explicit request: You ask us to retain specific information.

Technical limitations: The data exists on backup systems that are programmed for routine deletion.

You can request information about how long we retain your Personal Data by contacting us.

When the retention periods expire, we securely delete or anonymize Personal Data in accordance with the following procedures:

Deletion: The Personal Data is removed from our systems and is no longer actively processed.

Backup Retention: Residual copies may be retained in encrypted backups for a limited period in accordance with our backup retention program and are not restored except when necessary for security, disaster recovery, or legal compliance.

Anonymization: In some cases, we convert Personal Data into anonymized statistical data that cannot be linked to you. This anonymized data may be retained indefinitely for research and analysis purposes.

Transfer of Your Personal Data: Your information, including Personal Data, is processed at the Company’s operating offices and in any other locations where the parties involved in the processing are located. This means that this information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Where required by applicable law, we will ensure that international transfers of your Personal Data are subject to appropriate safeguards and supplementary measures, as appropriate. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.

Deleting Your Personal Data: You have the right to delete, or request assistance in deleting, the Personal Data we have collected about you. Our Service may give you the ability to delete certain information about yourself from within the Service itself.

You can update, amend, or delete your information at any time by logging into your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You can also contact us to request access to, correct, or delete any personal data you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or a legal basis to do so.

Disclosure of Your Personal Data

Business Transactions: If the Company is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement: Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests from public authorities (for example, a court or government agency).

Other Legal Requirements: The Company may disclose your Personal Data in good faith when it believes such action is necessary to:

Comply with a legal obligation.

Protect and defend the Company's rights or property.

Prevent or investigate potential wrongdoing in connection with the Service.

Protect the personal safety of users of the Service or the public.

Protect against legal liability.

Security of Your Personal Data The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children's Privacy Our Service is not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 16 without verification of parental consent, we take steps to delete that information from our servers.

If we need to rely on consent as a legal basis to process your information and your country requires parental consent, we may require parental consent before we collect and use that information.

Links to Other Websites Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will inform you via email and/or a prominent notice on our Service before the change becomes effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us If you have any questions about this Privacy Policy, you can contact us:

By email: contact@trejohomeremodeling.us